This article discusses how Scrub Store gets groups outfitted into scrubs. When it comes to getting medical professional organizations into medical uniforms, Scrub House is the best scrub store in Northern Colorado.
The purpose of this article is to describe to medical (and other) organizations how we outfit groups of all sizes and what "tools" we find useful.
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First, Scrub House does all the research needed to assist the client in choosing the right scrubs for their group. Tools we use to do this are vendor catalogs, web links to products, and product samples. Another useful tool s a pricing sheet or a website contact page with the group's discount already included.
Second, once the scrubs are selected, Scrub House then discusses embroidery options. The two tools Scrub House uses are a Font Selection brochure, digitizing requirements and fees (as needed), and an embroidery order form with pricing. If the cost of embroidery was not included in the first pricing sheet, this is the time to discuss pricing and turnaround time.
The third step is to size all the employees. Getting each employee's sizes correct from the beginning of the process is the key to success. Two good tools we have for this task are sizing runs to drop off at their office along with a group sizing form. Another option is to have the employees come to the scrub store and try on the scrubs for size. The group sizing form is still used to record the employees' sizes and is kept at the scrub store. We do everything we can to avoid any scenario where an employee does not try on the scrubs to get their size, especially before they are embroidered.
Once the sizing is complete, the fourth step is when Scrub House places the purchase order with the manufacturer. Sending the client a copy of the order, with the employees' names next to their order, helps identify and correct any unintentional errors. This tracking tool – whether a quote form, invoice form, or custom form – will do two things. It will reassure the client that you are tracking everyone’s order. And almost inevitably, an employee comes to the client and asks “what size did I order again?” This tool provides the answer to the client before they have to ask. We make sure we keep the client updated on the order status if delivery is going to take longer than five business days.
Scrub House gets the group process across the finish line when it is received, embroidered, and prepared for delivery. Scrub House checks, rechecks, and then double-checks again that each employee’s order is in its own bag, that the bag has the employee’s name is hand-written on the outside, and that each order is 100% correct. When the scrubs are delivered to our client and then distributed to the employees with minimal issues, we hope that we have just created a loyal client for life.
The seventh and last step is to manage all exchanges and returns for the client. We make sure we head off any possible pain point by assuring the client that if any employee has an issue with their order, to come straight to the Scrub House with it in accordance with our return policy.
Those seven steps are the basic principles of outfitting a group. For more information, contact the best scrub store in Colorado, at email@example.com, call (970) 663-6111, or text (970) 988-8922, or schedule a Zoom meeting today.
For other scrub store owners: You have our permission to use this article on your online sites. Use it to form the basis of your blog on outfitting a group. Use most of it as a post on your social media. Publish it unchanged as an article on your website. Use it for instructions to a potential client on how you would outfit their group.
All I ask is that you place a link back to this site within that blog, post, or article you place on your site.